Your privacy is paramount to us. Please review the information below to see how we protect your personal info and your rights.

Data Protection

All data provided to the Guernsey Contraceptive Service LBG is handled in accordance with the Data Protection (Bailiwick of Guernsey) Law 2001.

All information collected from our patients is used solely for the purposes of providing contraception services and sexual health testing and will not be further used or disclosed without your consent.

“Here to listen, not to tell”

We provide a confidential service to all our patients including the under 16’s. This means you can tell others about the visit, but we won’t. The only reason we might consider passing on information without your permission would be to protect you, or someone else, from very serious harm. We would always discuss with you first. We sometimes suggest that we inform your GP of ongoing treatment or condition. We would only write to your GP with your agreement.

If you have any worries about confidentiality, do not hesitate to ask.

1. COLLECTION AND USE OF YOUR PERSONAL INFORMATION

1.1 It will normally be clear when your personal information is being collected.
1.2 We collect personal information only for specific limited purposes and we only ask for information that is appropriate. We will only collect personal information from you which you have voluntarily provided by completing any registration, enrolment, enquiry or application form on this Website, or which you have sent to us via email, fax or post or which you have provided by telephone or any other means. See also Clause 3 below.
1.3 By disclosing your personal information to us, you agree that we may obtain, hold and use the personal information you provide for the purposes of providing you with our products and/or services and with ancillary services (the “Purposes”). The Purposes for which personal information is collected and processed include, without limitation:
(A) responding to any enquiries you have made;
(b) Sending you materials and/or information you have requested;
(c) Performing our obligations in relation to any agreement you have with us;
(d) Conducting contests, competitions or promotions;
(e) Enabling you to submit contributions to us and/or to the Website;
(f) To customise and improve the content on the website to improve our services to respond to your current and future needs and interests;
(g) Contacting you if we change our products or services or terms or if we need to give you notice of them;
(h) For accounting purposes and internal administration and analysis;
(i) For the prevention of fraud; and
(j) For any purpose required by law or regulation.

2. DISCLOSURE OF PERSONAL INFORMATION

2.1 Subject to clauses 2.2 and 2.3 we do not share, sell, rent or distribute personal data to or with third parties unless the transfer of such information to third parties is strictly necessary for the performance of the Purposes (e.g. for fulfilling your order for a magazine subscription) and will not disclose personal information to third parties for their own marketing purposes unless you have consented to this.
2.2 We may share your personal information with other companies where you have expressly consented to this.
2.3 We may disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property or safety of our customers or ourselves, or to protect you, or someone else, from very serious harm.

3. COOKIES AND IP ADDRESSES

3.1 In addition to asking you to submit personal information, we may collect information about you automatically when you visit the Website. This information is not normally personally identifiable. Such information includes general information about your computer settings, your connection to the internet (i.e. your Internet Service Provider), your IP address (this is the number assigned to your computer by a web server when you are on the internet), your geographical location, your operating system, your browsing patterns, the pages you visit and documents downloaded. We analyse such information in the aggregate and will not use it for the purpose of identifying you (except that we may use such information to identify a visitor if we consider that there are or may be safety or security issues or to comply with relevant laws and regulations).
3.2 We may collect this information through the use of software technology called “cookies”. Cookies are small bits of information which are sent to your computer’s hard drive when you first visit the Website, and which allow us to identify your computer (but not you) the next time you visit the Website. We may use the information collected in this way to (i) identify what technologies and internet services are being used by our visitors and (ii) track usage of the Website so that we can adapt the Website to ensure that it better suits your needs and interests.
3.3 Most internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your computer or be notified before a cookie is stored on your computer. Your ease of use of the Website may be reduced if you reject all cookies. You will need to refer to your internet browser instructions to find out more about these options and how to use them.